- General Information TickYourList (registered under SNG India) is committed to providing a seamless experience for booking travel activities, tours, and experiences. All our products are delivered digitally, ensuring immediate access to your bookings without the need for physical shipping.
- Digital Delivery Process
- Instant Confirmation: Once you complete your booking, you will receive an instant confirmation email containing all the necessary details about your activity, including the date, time, location, and any special instructions.
- E-Tickets and Vouchers: Your digital tickets or vouchers will be included in the confirmation email. These documents are required for admission to your booked activities.
- Email Delivery
- Accuracy of Information: Ensure that the email address provided at the time of booking is accurate and active. All booking confirmations and digital tickets will be sent to this email address. Spam and Junk Folders: If you do not see the confirmation email in your inbox, please check your spam or junk folder. To avoid this issue, add bookings@tickyourlist.com to your email contacts.
- Changes and Cancellations
- Modification Requests: If you need to make changes to your booking, please contact our customer service team as soon as possible. We will do our best to accommodate your request based on availability and the policies of our partners.
- Cancellation Policy: Refer to our Cancellation Policy for detailed information on how to cancel your booking and any applicable fees.
- Customer Support
- 24/7 Assistance: Our customer service team is available 24/7 to assist you with any issues or questions regarding your bookings and digital deliveries.
- Contact Us: If you encounter any problems with your digital delivery, please reach out to us immediately:
Email: support@tickyourlist.com
Phone: +91 7982053440
- Security and Privacy
- Data Protection: Your personal information and booking details are securely stored and protected. We use industry-standard encryption and security measures to ensure your data is safe.
- Privacy Policy: For more information on how we handle your personal information, please refer to our Privacy Policy.
- Digital Delivery Issues
- Non-Receipt of Email: If you do not receive your confirmation email within a few minutes of booking, please contact our customer service team for assistance.
- Incorrect Email Address: If you entered an incorrect email address during booking, please contact us immediately to update your information and resend your confirmation email.
- User Responsibility
- Document Management: It is the user's responsibility to ensure that all digital tickets and vouchers are stored safely and accessed as required for their activities.
- Device Compatibility: Make sure your devices (smartphone, tablet, etc.) are compatible with viewing and displaying PDF documents and QR codes.
- Feedback and Improvements
- Continuous Improvement: We value your feedback to help us improve our digital delivery processes. Please share your experiences and suggestions with our customer service team.
We strive to make your travel planning and booking experience as smooth as possible. Thank you for choosing TickYourList for your travel adventures.
